Shipment

Before we get into more specifics, let us be clear on our  Shipping Terms.

• We provide pickup for local clients.
• We provide freeshiping with minimum purchase amount, promotions and coupons.
• We offer Flat Rate to ship by our shipper, our delivery men and Purolators, UPS, Canada Posts
• Some of our orders ship directly from our Local/domestic,  International/overseas suppliers/vendors.
• We and our suppliers/vendors, will use its best endeavors to meet stated timeframes for delivery
• However many factors (some of which are beyond our and the Supplier’s/Vendor’s control) can affect these timeframes and the suppliers/vendors cannot guarantee that they will always be met.
• However, we want to get your orders to you as quickly as humanly possible.
• We process all orders within 1-2 working days after payment has been confirmed.
• Our standard delivery time is 7-14 days with Full Tracking Service
• Our primary shipping service is PUROLATORS, DHL, UPS, CANADA POSTS and our delivery men. 
• As soon as we process and ship out your order, an automated email will sent to you with the Delivery Information  & tracking number of your order with further constant tracking & delivery updates till you receive your order
• If you want get your order deliver via EXPRESS DELIVERY** (T&C apply**), then please contact us via email on info@ctranspacific.com or via CONTACT US tab on our website, before placing your order.

Customs and Duties 

All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Pacifa cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.

Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.  For more information on customs and duties charges, please contact your local customs office.

Exchange Rates

All prices shown on Pacifa are in CANADIAN dollars. If you need a conversion to your local currency, please refer to http://www.xe.com/currencyconverter/ or a similar website. Exchange rates change every second daily, and PACIFA is not responsible for any loss incurred as a result of currency fluctuation.

Please note we do not charge CREDIT CARD processing fee but your CREDIT CARD processor may or may not charge you a conversion rate fee.