Description
EPSON SCT5460M LARGE FORMAT. MANUFACTURER CODE: C11CH65401. COMPATIBLE PRINTERS (IF ANY) : PAGES YIELD (IF ANY):
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Shipping Policy
Shipment
Before we get into more specifics, let us be clear on our Shipping Terms.
- We provide pickup for local clients.
- We provide freeshiping with minimum purchase amount, promotions and coupons.
- We offer Flat Rate to ship by our shipper, our delivery men and Purolators, UPS, Canada Posts
- Some of our orders ship directly from our Local/domestic, International/overseas suppliers/vendors.
- We and our suppliers/vendors, will use its best endeavors to meet stated timeframes for delivery
- However many factors (some of which are beyond our and the Supplier’s/Vendor’s control) can affect these timeframes and the suppliers/vendors cannot guarantee that they will always be met.
- However, we want to get your orders to you as quickly as humanly possible.
- We process all orders within 1-2 working days after payment has been confirmed.
- Our standard delivery time is 7-14 days with Full Tracking Service
- Our primary shipping service is PUROLATORS, DHL, UPS, CANADA POSTS and our delivery men.
- As soon as we process and ship out your order, an automated email will sent to you with the Delivery Information & tracking number of your order with further constant tracking & delivery updates till you receive your order
- If you want get your order deliver via EXPRESS DELIVERY** (T&C apply**), then please contact us via email on info@ctranspacific.com or via CONTACT US tab on our website, before placing your order.
Customs and Duties
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Pacifa cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.
Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion. For more information on customs and duties charges, please contact your local customs office.
Exchange Rates
All prices shown on Pacifa are in CANADIAN dollars. If you need a conversion to your local currency, please refer to http://www.xe.com/currencyconverter/ or a similar website. Exchange rates change every second daily, and PACIFA is not responsible for any loss incurred as a result of currency fluctuation.
Please note we do not charge CREDIT CARD processing fee but your CREDIT CARD processor may or may not charge you a conversion rate fee.
Refund Policy
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ctranspacific.com
Cancellation / Return / Exchange Policy
Overview
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at support@ctranspacific.com for questions related to refunds and returns.
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